1. Can I return or exchange a work of art?
Yes, you have a 14-day right of withdrawal from the date you receive the goods. Please note that you are responsible for the return shipping costs, and the artwork must be returned undamaged and in its original packaging.
👉 Details can be found in my cancellation policy .
2. Do you also do commissioned work?
Yes, of course. You can work with me to create your own personalized painting—in your preferred format, color scheme, and theme.
👉 You can find more information here: Commissioned work .
3. Are the works unique?
Yes, each work of art is original and unique , hand-painted by me, Giuseppe Di Martino.
In addition, each work receives a hand-signed certificate of authenticity .
4. How long does shipping take?
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Smaller works: usually 3–7 working days within Germany.
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Large works: delivery times may be 7–12 days , as packaging is complex and transport is handled by an external shipping company.
5. What are the shipping costs?
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Smaller works: shipping costs will be displayed during checkout.
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Large works: here, delivery is carried out in consultation with me in order to find the best possible and safest transport solution.
6. What payment methods are available?
You can conveniently pay by:
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credit card
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PayPal
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SEPA direct debit
7. How can I contact you?
If you have any questions, you can reach me at any time:
📧 Email: kontakt@dimartino-art.de
📱 WhatsApp/Phone: +49 176 64447017